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  1. LOOKING AFTER OUR CUSTOMERS
    Our terms and conditions comply with current Government legislation and are made to ensure that our customers can shop easily and with confidence.

    PRICING
    All prices are in £ sterling, inclusive of VAT and exclusive of delivery charges. They are also shown when you place items in your basket. You may pay by any major credit or debit card. We are under no obligation to accept your order. Prices, offers and products are subject to availability and may change before (but not after) we accept your order.

    ACCEPTING ORDERS & SECURITY
    All credit transactions are placed though PayPal® , which requires you to register and agree to their User Agreement with their serves in order to complete your transaction. When you place an order we will treat it as an offer to buy. However, we are entitled to refuse to accept your order if we feel it necessary, in which case we will e-mail you as soon as possible.

    When ordering, you will have an opportunity to check the details and correct any input errors. In deciding whether to accept your order we may use the information you have given to us, or we already hold about you.  N.B. This information will never be made available to other parties. If we decline your offer on security grounds we may contact you to seek an alternative payment method or to advise you of the location of your nearest store.

    DELIVERY
    Once your payment has been successful. you can normally expect delivery within five to seven working days.  Delivery is restricted to the United Kingdom, to the address to which your credit/debit card is registered. Delivery times may be affected by factors beyond our control and therefore cannot be guaranteed.

  2. CANCELLATIONS & RETURNS

    Cancellations:

      You may cancel your order before the delivery date, by E-mail: [email protected] or by contacting Pendragon Press Ltd on +44 (01253) 772788

    Other returns:

      The following are guidelines; wherever possible we will respond to your individual circumstances:- If your product is damaged when delivered (or if there is another defect with your order), we will offer exchange or refund. These promises do not apply to faults caused by accident or neglect.
Copyright © 2004 - Pendragon Press Ltd : Designed and maintained by David Stansfield